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QSCリサーチで変化に挑む「ステーキ宮」──お客さまの“生の声”を可視化し現場改善を加速

#Database Marketing #Consulting

株式会社アトムはコロワイドグループの一員として、東北・北関東・東海・北陸地区を中心に飲食チェーンを展開しています。ブランドの一つ「ステーキ宮」は1975年創業のステーキ&ハンバーグレストラン。Vポイント提携先向けソリューション「QSCリサーチ」を活用し、顧客満足度向上に挑戦しています。紙アンケートからデジタルへ転換し、レシートクーポンのQRコードから集まる“生の声”をもとに現場と本部が連携。事例共有や表彰で従業員の意欲を高め、サービス品質を底上げする取り組みを加速させています。(2025.12.18up)

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Creating a town that connects to the future -- spatial design for the housing brand "BAUS" that depicts new lifestyles for 659 homes

#Smart Life Design Business #Consulting #Lifestyle suggestions #co-creation #Spatial Design

The "(tentative name) Tokorozawa City Kotesashicho 1-chome Project" is a complex development project consisting of two buildings, one residential and one commercial, located around Kotesashi Station in Tokorozawa City, Saitama Prefecture. One corner of this complex is the large-scale condominium complex "Baus Tokorozawa Kotesashi Tower," with 659 units, developed by Chuo Nippon Land and Building Co., Ltd. (hereinafter "Chuo Nippon Land and Building") and others. In this project, we are providing support in the areas of home appliances, art, book direction, and spatial design to enhance the value of Baus Tokorozawa Kotesashi Tower. (Updated November 7, 2025)

2025.11.04

地域に根差した百貨店「デパートリウボウ」の新しい挑戦をサポート ~データでお客様の声を再確認し、『新コンセプト』を共創~

#Consulting #Database Marketing #Points business

CCCMKホールディングスと株式会社リウボウインダストリー(以下、リウボウ)は、データと独自性を軸に、今後の事業戦略の方向性を示す新しいコンセプトづくりに取り組みました。今回は、その背景や思いそして今後のアクションについてご紹介します。(2025.11.04 up)

2025.10.17

Makeman, a beloved local home improvement store, is moving forward with V Points

#Consulting #Database Marketing #Points business

Makeman is a home improvement store with nine stores in Okinawa Prefecture that will celebrate its 50th anniversary in 2025. Makeman Co., Ltd. (hereinafter referred to as Makeman), which has supported the lives of Okinawans for many years, is celebrating its anniversary this year by taking on an unprecedented digital initiative using V Kisekae. (Updated October 17, 2025)

2025.10.03

A customer experience that creates empathy. Experiential promotion utilizing CCC Group assets

#Community Creation #Regional revitalization #Experience value #Spatial Design #Overseas expansion #Lifestyle suggestions #Database Marketing #Consulting #Sustainability #Experience Design Business

Leveraging the know-how it has cultivated in creating offline customer experiences and database marketing, the CCC Group is working to co-create "experience value" that connects companies and customers by combining space, events, data, and more. (Updated October 3, 2025)

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