Introduction
Culture Convenience Club Co., Ltd. ("the Company"), recognizes appropriate management to be a crucial corporate responsibility for personal information acquired from customers and required for services performed in its business operations, and for personal information of the Company's employees. The Company, therefore, establishes its policy for protecting personal information as follows, thoroughly disseminates this policy to all officers and employees, and commits accordingly to the protection of personal information.
Management, Acquisition, Use, and Supply of Personal Information
(1) Management of personal information
The Company shall establish an organization to safeguard and manage appropriately personal information, establish company rules over the appropriate acquisition, usage, and supply of personal information, and abide by these rules.
(2) Acquiring and using personal information
The Company shall clearly establish the usage purpose when acquiring and using any personal information, and handle personal information appropriately within the range necessary to achieve those specific purposes.
For details, refer to the privacy statements or usage agreements displayed for the respective services and websites at the time of personal information acquisition.
(3) Supplying personal information
Except to those persons consented to by the individual in advance, the Company shall not provide or disclose acquired personal information to any third party.
For details, refer to the privacy statements or usage agreements displayed for the respective services and websites at the time of personal information acquisition.
(4) External consignment of personal information
Acquired personal information may be consigned externally for purposes of sending direct mail or data processing. In the event of consignment, the Company selects businesses whose protection standards for personal information satisfy the safety countermeasure standards established by the Company, who also provides appropriate management and supervision.
Legal Compliance
The Company complies with the laws and regulations, national government guidelines, and other rules concerning the handling of personal information.
Management and Safety Measures for Personal Information
To assure the security and accuracy of personal information, the Company institutes appropriate preventive measures against risks, such as unauthorized access, loss, damage, alteration, leakage, etc.
If any problem arises, the Company shall commit to minimizing the damages and promptly implementing corrective steps.
Response to Complaints and Requests about Personal Information
A response desk is established for an orderly response to complaints and requests from individuals regarding the handling of their personal information.
Customer inquiries: T Card Support Center
TEL 0570-029294 (in-country) Hours 10:00 a.m. to 9 p.m. (year-round)
Customer inquiries: TSUTAYA Contact Center
TEL 044-862-1755 Hours 10:00 a.m. to 7 p.m. (year-round)
Continual Improvements to Personal Information Protection Management Systems
The Company is committed to establishing personal information protection management systems, implementing periodic audits on operating status, and improving on a continual basis
Masahiro Tanida
Personal Information Senior Manager
Officer of Personal Information Management
Board Member
Culture Convenience Club Co., Ltd.
February 27, 2008




















