Compliance Promotion
At the CCC Group, we believe that in order to gain and maintain the trust of our stakeholders, it is essential that each and every officer and employee acts based on a high sense of ethics. Based on our "Compliance Code of Conduct," which outlines how each officer and employee should behave, our group strives to achieve compliance in our daily work with a high sense of ethics and responsibility.
CCC Group Compliance Code of Conduct
Our Promise
- Compliance First
We are committed to prioritizing compliance when there is a conflict between interest and compliance. - Respect for human rights
We value respect for fundamental human rights, acknowledge diverse values, express mutual respect, and promise not to engage in any form of harassment, discriminatory speech, defamation, or libel. - Ensuring a good working environment
We are committed to creating a healthy, hygienic, and comfortable working environment, and to building a corporate culture that is free and vibrant. - Fair competition
We promise to comply with all laws and regulations related to our business activities, to value our customers, and to ensure the quality and safety of our products and services. - Prohibition of bribery and other illegal activities
We promise not to offer or demand any unfair benefits, such as money, goods, or entertainment, that would hinder fair and just business activities. - Protection of company assets and reputation
We promise to handle all company assets and information assets with the utmost care. - Prevention of insider trading
We promise not to engage in insider trading. - Maintaining strict internal discipline
We promise to promptly report and consult with our supervisor, or through the helpline (consultation service), if we become aware of any conduct that violates (or is likely to violate) laws or internal regulations.
CCC's policy
- Compliance First
The CCC Group prioritizes compliance when there is a conflict between profit and compliance. - Respect for human rights
As a company that values diverse individual values and respects human rights, the CCC Group prohibits any form of discrimination, harassment, or acts that violate public order and morals. - Reforming work styles and improving the workplace environment
The CCC Group is committed to building personnel and compensation systems that respect diversity, personality, and individuality, and to creating a work environment where everyone can work with peace of mind and in good physical and mental health. - Honest and fair business practices
The CCC Group conducts fair and free competition and fair trade, and develops and provides useful and safe products and services to its customers.
The CCC Group strictly prohibits bribery, corruption, and other similar acts that are contrary to CCC's interests, based on high ethical standards, and promotes fair and just business activities. - Protection and appropriate use of assets and information
As an intellectual capital company, the CCC Group strives to protect and utilize its tangible and intangible corporate assets.
As a company that handles personal information, the CCC Group is always aware of its social responsibility and will handle personal information appropriately in accordance with laws, regulations, and privacy policies.
The CCC Group prohibits employees who possess important inside information about our business partners from trading in those partners' securities. - Thorough crisis management
The CCC Group has absolutely no connection with criminal activity or anti-social forces, and will take a firm stance against such activities. - Thorough implementation of these guidelines
The CCC Group will establish and utilize a helpline (consultation service) where employees can report and seek advice if they become aware of any actions that violate (or may violate) laws or internal regulations. Furthermore, we strictly prohibit any retaliation or detrimental treatment of employees who report or seek advice from their superiors or the helpline (consultation service).
That's all.
CCC's Compliance Initiatives
Organizational Chart for Promoting Compliance
We have established a compliance promotion committee that spans across all CCC businesses and CCC Group companies.
Role of the Committee
- Dissemination of compliance policy
- Implementation of education and awareness
- Aggregation and sharing of compliance-related information
- Instructions and support for case consultations
Implementation of a compliance program
We formulate a compliance program every year and establish a compliance system and regulations.
We conduct awareness campaigns, implement educational programs, and monitor the situation.
Planned for implementation in fiscal year 2025
- Compliance Promotion Committee General Meeting (4th meeting)
- Compliance Promotion Committee Subcommittee (6 meetings)
- Company-wide compliance training
- Harassment prevention training
- Various legal training
- Incident monitoring, etc.
Establishment of an internal whistleblowing hotline
If you see or hear anything that falls under the following cases, or if you receive instructions or orders to do so,
We have a contact point where you can report any issues.
- Things that are considered contrary to customer value
- Actions that appear to violate the code of conduct or company regulations.
- It is suspected that an act in violation of the law is taking place.
CCC Group and our business partners (including specified contractors)
- Regular employees, seconded employees, contract employees, temporary employees, dispatched employees, part-time employees, and casual employees (all of the above are within one year of leaving the company).
- Board members (while in office)
Mail: 14th Floor, Yokohama Connect Square, 3-3-3 Minatomirai, Nishi-ku, Yokohama City, Kanagawa Prefecture 220-0012, Japan
Culture Convenience Club Co., Ltd. Risk and Compliance Department
To: Internal Whistleblowing Hotline
Email: tsuho@ccc.co.jp
Reception hours: Weekdays 10:00 - 17:00
Please note that it may take longer to receive a response if your inquiry falls on a weekend, public holiday, during the New Year's holiday period, or during summer vacation.