Jetstar and CCC Promote a Lifestyle of "Travel" to Visitors; "Jetstar Counter" Opens at Hirakata T-SITE

2016.05.16 Press Releases
Culture Convenience Club Co., Ltd. / Jetstar Group

-Start of total travel coordination by Sky Concierge. We provide reliable support for everything from creating travel opportunities, planning, consultations, and purchasing air tickets.

Culture Convenience Club Co., Ltd. (CCC), which proposes a new lifestyle to people who have their own unique style, and Jetstar, which offers enjoyable air travel at low fares, will open a Jetstar counter at Hirakata T-SITE, which will open on Monday, May 16th, to propose a lifestyle of "travel" through books and magazines and provide comprehensive support from specific travel plans to ticket sales.

On Monday, May 16th, CCC opened a lifestyle-oriented commercial facility centered around TSUTAYA BOOKS, called Hirakata T-SITE, in Hirakata City, Osaka Prefecture, the place where the company was founded.
At this counter, customers will be greeted by "sky concierges" who, based on their extensive travel knowledge and experience, can make travel suggestions tailored to each customer and support them in planning their trip.

Considering that demand for LCCs will continue to increase, we aim to create a space where customers can broaden their travel styles and options by opening a counter where they can receive face-to-face consultations about traveling with Jetstar.

This will enable visitors who are planning a trip inspired by travel books and magazines to be able to make more attractive trip suggestions on the spot and even receive support in purchasing airline tickets. Jetstar is an LCC with the largest network in the Asia Pacific*1 and the largest domestic route network*2, and is therefore able to offer a wide range of travel options to a wide range of customers, all while offering low fares.

Until now, Jetstar tickets could be purchased through call centers, travel agencies, online, or with cash at multimedia terminals*3 installed in convenience stores. In addition, purchases will be possible at the counter where visitors can meet face-to-face, proposing the casual travel experience that only an LCC can offer, like going on a spontaneous trip.

Jetstar, whose theme for this year is "Let's go on a trip," will consider opening Jetstar counters in other stores, starting with Hirakata T-SITE, which CCC opened as a place to choose a lifestyle.

*1 Jetstar Group network (as of May 2016)
*2 Jetstar Japan domestic route numbers (as of May 2016)
*3 For routes operated by Jetstar Japan only, reservations and purchases of airline tickets can be made at "Loppi" machines installed at Lawson and Ministop, and "Famiport" machines installed at FamilyMart.

[Jetstar counter]
★Location: Hirakata T-SITE, 3rd floor, Travel Floor
★Business hours: 11:00-19:00 (open all year round)
★Staff: Sky concierge "Kawamoto Yuko"
Jetstar expert Kawamoto Yuko will act as your "air concierge" and provide total support from travel planning to consultations and ticket purchases.

*Multiple staff members will be in charge, with Kawamoto at the center.

As part of the Hirakata T-SITE opening campaign, customers who purchase Jetstar air tickets or travel products using Jetstar during May will receive Jetstar merchandise or 10 times the usual amount of T-POINT.
★Period: May 16th (Monday) to May 31st (Tuesday)

Materials related to this matter

Jetstar and CCC Promote a Lifestyle of "Travel" to Visitors; "Jetstar Counter" Opens at Hirakata T-SITE

Inquiries regarding this matter
Culture Convenience Club Co., Ltd.
Public Relations/TEL: 03-6800-3570